Technical Specification

Technical Requirements

Recommended Browsers and Versions

The various Ideas International (IDEAS) Internet sites require the use of a current web browser. Some older browsers may cause problems when viewing pages. IDEAS recommends the following browsers to access our Internet sites:

• Microsoft Internet Explorer 6 or later
• Mozilla Firefox 3 or later
• Apple Safari 3 or later
• Opera 10 or later
• Google Chrome 4 or later

Javascript and Cookies

Javascript and cookies must be enabled for the Competitive Profiles site to function correctly. Web browsers use Javascript to make web pages more interactive. Cookies are small files that Competitive Profiles and other websites store on your computer.

If you are having problems with the operation of the Competitive Profiles site, or if you are unable to register or re-authorize to our system, please check your browser settings to ensure that Javascript and cookies are enabled.

Competitive Profiles remembers who you are by placing a cookie onto your PC. If you delete your cookies or change PCs, you will need to re-authorize against our system. If you have a third-party cookie cleanup utility, please ensure that as.ideascp.com is set as a trusted website so that the IDEAS cookies are not deleted.

Additional Software Requirements

Various functions in Competitive Profiles allow export of data for use in a spreadsheet application. These exports are in Microsoft Excel 2000 format (BIFF8), which is supported by current versions of most spreadsheet applications.

Some functions in Competitive Profiles generate PDF documents, for instance the Product Datasheets, Price Change Alerts, and Product Alerts. To view these documents, you will need software that supports the PDF document format. For the best browser-integrated experience, we recommend using Acrobat Reader 8 or later.

Screen Resolution

For an optimal experience, IDEAS recommends that your screen resolution be set at 1280x800 or higher. A screen resolution of 1024x768 is the minimum requirement for Competitive Profiles.

E-mail Address

An e-mail address is required in order to register for access to Competitive Profiles. To receive IDEAS Price Change and Product Alerts your e-mail client needs to support attachments.

Internet Connection

When using Competitive Profiles, IDEAS recommends that you use a broadband connection (e.g. Cable, DSL,
T1). Competitive Profiles may be used over a dial-up connection, however page display speed will be slow.

Availability

The various IDEAS websites are typically available 24x7x365, but they are subject to scheduled and unscheduled downtime from time to time.

Notification of scheduled downtime for the Competitive Profiles service will be provided at least one week in advance via a banner in the page headings. IDEAS will use reasonable efforts to ensure that scheduled maintenance will not exceed three hours per calendar month.

Support

If you have followed all the recommendations outlined in this document yet continue to experience technical difficulties, please contact for assistance.